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Project at a Glance Role: Lead On-Site UX Researcher & Service Designer Methods: Service Design, Service Blueprinting, Field Observation, Stakeholder Interviews, Operational Analysis Format: On-site
Project at a Glance Role: Lead UX Researcher & Service Designer Methods: Service Design, Journey Mapping, Field Research, Surveys, Operational Strategy Format: Multi-Venue Food Tour Overview: I
Project at a Glance Role: Product Designer Team: PM, Product Designer, full-stack developer, frontend developer, Service Provider SMEs Tools: Figma, Survey Monkey (Surveys), Zoom (User Testing) Challenge: The
CardLynk is a networking tool built for professionals who collect business cards and QR codes at events. These interactions happen quickly, and keeping track of new contacts, let alone following up, is tedious and error-prone. Our goal was to build a modern application that could solve that.
A mid-sized manufacturer came to us with a problem: they had no software to track orders, inventory, or production. Everything was manual—shipping slips, sharpie markings on metal, and verbal updates. They needed a custom platform that could digitize workflows, improve accountability, and give visibility across the factory floor.
http://emcclainart.com/wp-content/uploads/2025/08/Atmosphere-ble-pairing.mp4 Project at a Glance Role: Senior UX Designer Team: Product manager, frontend development team, lead engineer, UX designer teammate Duration: 6 months Tools: Sketch, Anima, After
